Delivery & Returns

Delivery & Returns

Delivery

Our delivery charges are as follows:

Standard Delivery on orders over £100 - FREE
Standard Delivery - £6.50
Express Delivery* - £10.00

* Express delivery orders will be posted on our next working day using a 24 hour delivery service and may require a signature.

We aim to despatch all orders within 2 working days (please note we are closed on Monday and Tuesday). Unfortunately this may not be possible during busy periods, if we anticipate a significant delay before we can despatch your order we will contact you via e-mail.

Cancellation & Returns

We want you to be 100% happy with your order and offer a full 14 day money back guarantee (starting from the day that you receive your goods). Simply return the product to us in its original unused condition and we will provide a refund.

We regret that we are unable to provide a refund for any products that have been personalised or used.

If a product is incorrect or faulty we will be happy to send out a replacement or provide a full refund.

Please contact us before returning any products so that we can explain our returns procedure and provide a reference number to ensure your return is handled as efficiently as possible.

See our Terms & Conditions for full details.

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